My family had a 1-night stay at Chateau Royale in Nasugbu, Batangas on September 1. We got the deal from Ensogo.com.ph for only 3200 pesos good for 4 person, kids under 6 years old are free.
We stayed at cabin #2017 which was very far from the lobby. We have to walk for about 10-15 minutes to get to the main place where you can find the amenities like the swimming pool, billiards hall, restaurant, souvenir shop and the clubhouse. They have the shuttle service but was just used by us during the heavy rains on Saturday night and Sunday morning to take us to the fishing area which was located at the far end of the vicinity.
The cabin was clean. But the phone isn’t working. The LCD is working but only had an Asian channels. Good thing my husband have a background with television and did something on the cable and we got the GMA channel. They provided clean bedsheets and an extra mattress (we have an one extra guest but paid an additional 1000 pesos, inclusive of meals) and have a clean bathroom. It just that the bathroom didn’t have a floor towel, the toilet tank didn’t have enough water to flush when you use it, the water coming from shower head was very scarce that it would take my bath longer than the usual. But they do have a water heater which was nice because of the weather.
The amenities was alright. There was a free services from the deal we got like the free fishing (poles are provided) and a free foot massage. My husband and my kids went fishing on Sunday morning. The free massage was impossible for us to redeem because there was only one massage therapist available and some other guests are all lined up to get it. And waiting would be a waste of time, I’d rather spent it roaming around and enjoying the green scenery of the place. My kids enjoyed the kiddie pool. Too bad they did not play that much at the playground- it was raining, and playing would be very messy.
The food was served at the grand hall in a catering style. The serving was sufficient enough to fill my tummy but for my husband it wasn’t. The tastes pass my criteria and I like the Sweet and Sour Fish and the scrambled egg. The surroundings were okay except I saw a fly that landed on a glass of water. But other kind of bugs was out of sight. One fly is okay, but more than that was a big no-no!
The service was above average. When I got to the reception to check-in I just stood there for just 5 minutes. It was very fast making transaction with the reception clerk. The crew greeted us all the time. The cabin crew was very helpful. The guards were all friendly. They accommodated us and gave us some consideration when needed. Especially, when my husband left the car key and the cabin key inside the vehicle and we waited for my brother-in-law to bring the extra car alarm remote coming from Cainta which took him 4 hours travel and came 2 p.m. And we checked-out past the time. They did not charged us anything.
The lobby was elegant. I like the big couches. The place was all Asian themed. I wasn’t sure if it’s Vietnamese or Thai. It was nice. It was nature for me- the trees, the greenhouses, man-made lake, turtles, fishes, goats, cows, horses, orchids and the forest.
But the whole place needs some maintenance. I noticed it needs a renovations. It has a potential.
Over all, it was a nice stay. My kids had a blast. I don’t really mind with simple flaws of the resort as long as my kids had so much fun. It was a different ambiance for us and a new place for the kids to explore.
If I were to rate, I will give 3.5 stars out of 5.